CONDITION OF ITEMS:
All items have been stored in a clean environment. Packages are unopened unless otherwise noted.
Payment is due upon ordering. The order will be processed upon receipt of payment. There are various methods of payment for individual convenience. The cost includes mailing fees. The item will remain available to other shoppers until payment is made.
The item will be mailed within 2 to 7 business days in most cases (Saturday, Sunday, and holidays excluded). The item will be sent via US Postal Service parcel post, priority mail or first class mail. Express mail is available by request; please contact us for a quote.
To keep the cost of mailing down, the items will not be insured unless requested. Individual items will be mailed in a padded envelope. When several items are ordered, if they do not fit in the envelope, they will be mailed in a US Post Office mailing box.
Note to International customers: This site does not list international shipping rates outside of the United States and Canada, but it can be arranged upon request. There will be no returns on international orders. Customs duties and taxes are the responsibility of the customer and will not be included in the mailing cost. Depending on the amount of your order and your location, there may be additional charges due when the item is delivered in your country. The charges are assessed by your country's department of customs and must be paid by the addressee; (your packaged item cannot be marked as a gift; please do not request it). Please note that it may take several weeks for your item to arrive when mailed outside the United States, (maybe longer if it gets held up in customs).
No unauthorized returns. Unauthorized returns become the property of Cast Off.
Items can be returned only if they are unopened. A request for return must be made within 72 hours of receiving the item. With any return, the purchase price will be fully refunded only if unopened. Returned items must be received within 7 days; a refund will be issued when the item is received.
For any problems with your order, please contact me immediately via email, in most cases I will contact you within 24 hours, if you do not hear from me, please re-contact me.