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What about the cost for mailing?
Must I register with eCrater before purchasing?
How do I pay for my order?
How is my order sent?
How is my order packaged for mailing?
When will my order be mailed?
Do you ship international orders?
Can I return the item if not satisfied?


What about the cost for mailing?
The cost for mailing is included in the cost of the item. This applies to mailing within the United States only. Please see "Terms and Conditions" for International costs.

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Must I register with eCrater before purchasing?
No, registration is not necessary.

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How do I pay for my order?
Payment is due upon ordering. You may use Google Checkout, PayPal, Money order or Cashier’s check; we will accept a personal check but your item will not be mailed until the check has cleared. Your order will be processed upon receipt of payment. Please see our returns policy under “Terms and Conditions.”

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How is my order sent?
Your order will be sent by US mail.

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How is my order packaged for mailing?
Individual items will be mailed in a padded envelope. When several items are ordered, if they do not fit in the envelope, they will be mailed in a US Post Office mailing box.

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When will my order be mailed?
Your order will be mailed within 2 to 7 business days in most cases (Saturday, Sunday, and holidays excluded).

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Do you ship international orders?
International shipping (outside of the United States and Canada) can be arranged upon request. Please see our returns policy under “Terms and Conditions.”

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Can I return the item if not satisfied?
Items can be returned only if they are unopened. No unauthorized returns will be accepted for refund. Please see our returns policy under “Terms and Conditions.” There will be no returns on international orders

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Last Updated: 1 Jul 2017 20:34:44 PDT home  |  about  |  terms  |  contact
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